Questions About the Marketplace? We’re Here to Help.
Whether you need assistance with an active tiffin subscription, want to suggest a local home chef, or have dietary questions, our team is right here to assist you.
Email & Messaging
Send us a direct note for order adjustments, chef onboarding inquiries, or corporate tiffin catering.
Customer Care: support@gharkakhana.com
Chef Community: chefs@gharkakhana.com
Phone & Support Hours
Speak directly with our neighborhood dispatch coordinators for time-sensitive delivery inquiries.
Helpline: +91 (080) 4567 8901
Hours: Monday – Sunday • 7:00 AM – 9:00 PM IST
Current Service Coverage
We currently operate in central and eastern residential hubs with hyper-local delivery clusters.
Active Hubs: Downtown, Hyde Park, South Congress, East Austin, Mueller, and Barton Hills.
Send Us a Message
Fill out the form below and a representative will reply within a few business hours.
Frequently Asked Support Questions
Quick resolutions to common questions about orders, payments, and kitchen safety.
All lunch tiffins are dispatched directly from the cook’s kitchen with a 45–60 minute delivery buffer. If severe weather or traffic causes an unexpected delay, you will receive an SMS notification, and our support team can be reached immediately via the helpline.
One-time orders can be cancelled up to 9:30 AM on the day of delivery without any fee. For weekly subscriptions, you can pause or cancel individual days anytime before 8:00 PM the previous evening via your Customer Dashboard.
Yes. Every onboarded chef completes an in-person or video verification process covering water filtration, separate prep stations, temperature guidelines, and food-grade packaging standards before their profile goes live.
Yes! Most of our chefs are happy to cater to mild spice, low sodium, or garlic-free preferences. You can add dietary notes directly during order checkout or send a message through the customer dashboard.
Fresh Food, Close to Home.
Our home kitchens serve nearby neighborhoods within a focused 3–5 km delivery radius, helping every meal travel quickly from the stove to your doorstep.
Your neighborhood, our kitchen network.
Instead of sending meals across the city, we connect you with verified home cooks operating close to where you live.
Meals stay close to the kitchen that prepared them, helping preserve warmth, texture and freshness.
Shorter routes mean less time in transit and better temperature and texture when your meal arrives.
Taste Real Homemade Food Today
Explore authentic homestyle menus cooked fresh by neighborhood home chefs or learn how our tiffin marketplace operates.